Peridot Forte Solutions Consulting Limited - Our Client is a digital gaming start-up launching operations in Nigeria, they require the service of the position below:
Job Title: Customer Success Officer
Location: Lagos
Employment Type: Full-time
Responsibilities
- Build relationships with assigned customers, help them with issues, and continually delight them with a positive, customer-centric attitude.
- Provide proactive strategy with their assigned customer accounts
- Work with customers to ensure they are leveraging [redacted] effectively and finding value in our services
- Become an expert in communicating and educating customers on the use and benefits of our products
- Attend to customer issues in a timely, efficient, and knowledgeable manner.
- Manage customer relationship and ensure customer satisfaction.
- Work closely with Sales, Support, Billing, and other Technical teams to ensure an exceptional customer experience and take care of any customer issues
Requirements
- First degree in any relevant discipline
- 0-1 year of experience in customer management
- Excellent communication skills
- Good conflict resolution skills
Application Closing Date
12th April, 2021.
How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the job title as the subject of the email.
https://www.hotnigerianjobs.com/hotjobs/333568/customer-success-officer-at-peridot-forte-solution.html