Customer Service Executives at Sigma Consulting Group (5 Openings)

Sigma Consulting Group is a management consulting firm with a particular focus on HR services, Consumer Business, Healthcare, Real Estate and Financial Services.

We are recruiting to fill the position below:

Job Title: Customer Service Executive

Location: (5 branches - Lekki, Sangotedo, Isheri-Ikotun, Agege and Ikeja) - Lagos
Employment Type: Full-time

Job Description

• We are seeking to recruit Customer Service Executives, that present brand image by acting as the first point of contact for existing and potential clients; with outstanding patient management and analytical skills.
• They are also to ensure the highest levelof client engagement by demonstrating professionalism and competence in dealing with products and services inquiries, clients' concerns, and feedback.

Requirements

• BSc in Social Sciences or any relevant field.
• A minimum of 1-year post-NYSC experience as a Customer Service Representative or Administrative Officer or in related fields.
• Excellent written and verbal communication skills.
• Excellent phone and email etiquette
• Proficiency in Microsoft Word and Excel is very important
• Result-driven and passionate about client engagement, retention, and brand management.
• Must demonstrate a high level of ownership and attention to detail.
• Flexible and willing to accept a change in priorities as necessary.
• Persistence to follow through on given tasks.

Monthly Remuneration

• Island: N60,000 - N70,000
• Mainland: N50,000 - N60,000

Application Closing Date
3rd May, 2021.