Branch Manager at an Online Food Delivery Service Company - Eden Solutions and Resources Limited

Eden Solutions & Resources Limited - Our client, an online food delivery service company is recruiting to fill the position below:

Job Title: Branch Manager

Location: Abuja (FCT)
Employment Type: Full-time

Job Details

• The Branch Manager will be responsible for maintaining the restaurant’s revenue, profitability and quality goals.
• Ideal candidate will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Requirements

• Degree in Business Administration or Hospitality Management. Masters Degree is an added advantage.
• Minimum of 4 years experience as a Restaurant Manager, Hospitality Manager or similar role.
• Extensive food and beverage knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff.
• Working knowledge of general restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
• Strong interpersonal and communication skills with excellent leaderships skills
• Acute financial management skills (Required)
• Must be IT inclined
• Must know how to use Microsoft Teams and Zoom App
• Can drive automatic cars(Required)
• Demonstrated ability to manage operating costs in accordance with budgets
• Comfortable setting priorities and delegating tasks as needed
• Extremely organized and detail-oriented.

Salary
N80,000 - N100,000 monthly.

Application Closing Date
30th April, 2021.

How to Apply
Interested and qualified candidates should send their CV in PDF to: [email protected] using the position applied for as the subject of the mail.