OTP Internet Technology (9Credits) is a Fintech company that provides quick loans to customers vis an online process. The company's major product is 9credit. 9credit is a quick loan app that is available on google play store for use by customers.
We are recruiting to fill the position below:
Job Title: Collections Officer
Location: Ikeja, Lagos
Employment Type: Full-time
Job Description
- We are recruiting for a Collections Officer who can help us achieve our company’s financial goals.
- The ideal candidate for this position must be willing to work as part of a dynamic team.
Job Description
- Monitor accounts to identify overdue payments
- Make calls to customers about their loan repayments
- Advise customers on their various payment options and inform them of further actions that may be taken to collect overdue debts
- Negotiate payment plans and schedules
- Conduct collections process on each customer that includes, phone calls, emails and text messages
- Develop collection methods that brings in revenue and ensure full repayment of loans
- Process payments and refunds
- Keeping accurate records and reports on collection activities
Job Specifications
- Minimum of BSC/HND/OND in related field
- Minimum of 1 year of experience in similar role.
- Tech-savvy with working knowledge of Microsoft packages
- Goal oriented so as to meet daily targets
- Excellent communication skill (written and oral)
- Patience, ability to manage stress and negotiation skill.
- Open to working on Saturdays
- Customer service training/experience.
Salary
N50,000 - N100,000 monthly.
Application Closing Date
14th May, 2021.
Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the "Job Title" as the subject of the email.
https://www.hotnigerianjobs.com/hotjobs/338127/collections-officer-at-otp-internet-technology-9cr.html