Presidera - We are an ecommerce company and we are looking to recruit committed interns looking to build a career for the role below:
Job Title: Social Media / Customer Service Intern
Location: Palmgrove, Lagos
Employment Type: Full-time
Job Description
- Interact with customers via phone, email, online chat, in person, social media
- Resolve customer problems and complaints
- Monitor customers orders to ensure prompt delivery and resolve problems with customer orders
- Keep records of customer interactions and transactions
- Engage with customers
- Escalate unresolved issues
- Manage the company’s social media pages/post and content
- Take product photos and upload content on social media, website,etc
- Communicate and coordinate effectively with internal departments
- Follow company process accurately and efficiently
Requirements
- Candidate should possess OND / HND / BSc qualification
- Candidates must have basic computer knowledge and ability to navigate the internet
- Ability to communicate effectively
- Candidate should reside in Palmgrove environs
Application Closing Date
22nd May, 2021.
How to Apply
Interested and qaulified candidates should send their Curriculum Vitae and a cover letter to: [email protected] using "INTERNSHIP" as the subject of the mail.
https://www.hotnigerianjobs.com/hotjobs/339450/social-media-customer-service-intern-at-careerspre.html