Callphone Limited, a Fintech company with branch offices in Abuja and Lagos, is recruiting suitable candidate to fill the position below:
Job Title: Client Service Officer
Location: Ikeja, Lagos
Employment Type: Full Time
Responsibilities and Duties
- Provide client support services in accurate and timely fashion.
- Maintain high level of professionalism and competence in every client interaction.
- Build positive and productive relationships with clients.
- Make frequent client calls and visits to strengthen client relationships.
- Analyze and resolve service issues promptly.
- Inform management about complex client issues and resolutions.
- Maintain client focused working environment for team.
- Work in compliance with company policies and procedures.
- Identify and develop new business opportunities with client contacts.
- Utilize effective problem solving and time management skills in client service operations.
- Assist in risk assessment and mitigation activities.
- Develop process improvements to enhance service efficiency and effectiveness.
- Provide assistance to less experienced staffs when needed.
- Attend educational trainings and workshops for professional growth.
- Provide support in new product development and enhancement activities.
Job Requirement
- Candidates should possess an OND qualification with 1-2 years work experience.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the e-mail.
https://www.hotnigerianjobs.com/hotjobs/341065/client-service-officer-at-callphone-limited.html