Cygnusspin Software Solutions is recruiting suitably qualified candidates to fill the position below:
Job Title: Customer Service Representative (Fluent French & English)
Location: Kinsasha, Congo
Employment Type: Full-time
Responsibilities
- Train staff on how to handle and troubleshoot any issues customers may have with our betting platform
- Answer and support customer using communication in French and English, and translate emails, website information and any other matter as requested
- Interact with various departments to resolve customer issues
- Use available tools and information resources to resolve problems
- Research transaction discrepancies and take appropriate action
- Monitoring of customer activity, including assisting in the identification of fraudulent activity or abuse
- Maintain professionalism and adhere to company standards during all interaction
- Other tasks and duties as assigned
Requirements
- Preferably a B.Sc graduate with a minimum GPA of 2.2
- Must be excellent in conversational French and English
- Must have a valid passport
- Must be willing to live in the Democratic Republic of Congo for at least 6 months
- Individual must be personable and able to communicate effectively and teach others
- Candidate must be a fast learner
- Should be young and not be married
Application Closing Date
31st July, 2021.
Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.
https://www.hotnigerianjobs.com/hotjobs/341154/customer-service-representative-fluent-french-engl.html