Airtel Nigeria (Airtel Networks Limited), a leading mobile telecommunication services provider in Nigeria and a member of Airtel Africa Group, is committed to providing innovative, exciting, affordable and quality mobile services to Nigerians, giving them the freedom to communicate, rise above their daily challenges and drive economic and social development. The company made history on August 5, 2001 by becoming the first telecoms operator to launch commercial GSM services in Nigeria and has scored a series of many "firsts" in the highly competitive Nigerian telecommunications market including the first to introduce toll-free 24-hour customer care; first to launch service in all the six geo-political zones in the country; first to introduce affordable recharge denominations; first to introduce monthly free SMS and first to introduce monthly airtime bonus.
A truly innovative company, Airtel has showed resilience, charting new paths in meeting the demands and needs of its esteemed stakeholders and enhancing distribution as well as providing affordable services to empower more nigerians.
In Nigeria, Airtel is working tirelessly to live up to an ambitious vision of being the most loved brand in the daily lives of Nigerians as it offers a superior brand experience and a portfolio of innovative products & services ranging from exciting voice solutions to inventive data packages and mobile broadband.
Airtel Nigeria is recruiting to fill the vacant position of:
Job Title: 3G RAN Performance
Location: Nigeria
Job Description
Data Network Performance Analysis:
- Audits the needs of users of the 3G/Data platform.
- New technology research, adaptation, deployment and commissioning.
- Creates and implements a testing plan, evaluating each update, offering recommendations for changes along the way
- Data Service trending and forecasting
- Competitive data Service Quality Benchmarking
- 3G/Data service Availability
- Network Quality diagnosis, audits and trending analysis on performance of Data NE.
- Monitor Data Quality KPIs and escalate degradations to the Managed services partners and Operations, follow up with resolution, root cause analysis and Feedback.
- Analysis of trend of Utilization/KPI reports for performance anomalies/exceptions and recommendation for optimal performance. (2G data and 3G).
- Follow-up on expansions as required for all congested Data NE
- High Level network Optimization support and network drill-down analysis.
- Monitoring impact of new feature download as it affects Data Network.
3G RAN Performance & Optimization:
- Performance and Capacity monitoring/reporting of 3G RAN NE
- Network Quality diagnosis and performance trending analysis for 3G RAN
- Ensuring and keeping the performance of the 3G radio network at the highest possible level by ensuring problems / degradations are handled swiftly by MS partners.
- Daily review and follow up on 3G worst cells for timely resolution of identified issues
- Coordinate routine 3G neighbor Audit and parameter consistency checks
- Analysis of drive test reports and interpreting network counters for performance improvement.
- Identifying problematic clusters and routes for Drive tests, following up with MS partners on recommendations for optimized performance.
- Following up with teams responsible for clearance of service/KPI impacting alarms & Node B HW issues for early resolution
- Coordinate routine checks on 3G RAN capacity resource utilization (CEs, Channel Cards, Licences on Node Bs, RNCs) and ensuring same does not impact KPIs
- Provide support to MS partners for troubleshooting and resolving problematic cells with appropriate recommendations.
- Monitor traffic trend on RNCs for possible bottlenecks
PS core Performance:
- Performance and Capacity monitoring/reporting of PS Core NE; SGSN, GGSN, SASN, SAPC, DNS etc
- Analysis of trend of mobility and session management reports for performance anomalies/exceptions and recommendation for optimal performance.
- Coordinate routine parameter Audit and consistency checks on PS Core nodes (including QoS and PCRF application audit)
- Monitor PS Core NE with the aim of identifying poor performance and escalating/follow up on Partners to improve performance and give customers desired experience.
- Coordinate KPI improvement recommendations to ensure timely intervention in the case of perceived degradation on PS Core Nodes performance.
- Monitoring the Data network traffic and observe various trends to detect any potential bottlenecks in advance
Partner Governance and Compliance:
- Partner Governance for 3G RAN/Data RAN Performance management within the Managed Service Contract
- Ensuring Daily/Hourly monitoring Key Performance Indicator of 3G/Data network
- Coordinating implementation of parameter changes/improvement plan including for KPI improvement with MS partners.
- Organize and Coordinate weekly performance review meeting with MS partners.
- Coordinating monitoring of impact of migrations, upgrades, new features ensuring such does not impact on QoS.
- Ensure process compliance by MS partners for any quality/KPI impacting changes introduced to the 3G radio network or to any changes made to methods, processes or procedures, whether internal or external
Network/Management Reporting:
- Providing routine network status & performance reports for 3G/Data NE
- Ensure accuracy & integrity of 3G RAN/Data reports provided by MS partners
- Ensure that Network performance measurements of Data NE are consistent with best practices (3G/Data NE)
- Validate the accuracy and integrity of all performance reports received from Managed Services partners (weekly/monthly/Quarterly/adhoc/etc) relating to Data services.
- Identify and correct wrongly measured parameters to be in line with requirements.
Regulatory:
- Ensure adherence to all regulatory requirements
Desired Skills and Experience
- Bachelor of Engineer degree (communication, electronics, or related fields )
- knowledge of Mobile Network Planning, Optimization emphasis of VAS platforms
- Demonstrate in-depth knowledge of GSM/CDMA/UMTS Networks from RF optimization perspective
- Thorough knowledge of TCP/IP * Networking/Switching Protocols & GSM/UMTS standard
- Analytical, statistical and Presentation skills
- Knowledge of performance management systems/tools
- Sound excel/office suites
- 4 - 6 years in GSM Network performance/Optimization/Planning
- 3 - 5 Years Managerial experience
- 4 - 7 year experience in Mobile Communication
- 5 -8 years experience in ICT/Telecom
Application Closing Date
Not Stated
Method of Application
Interested and qualified candidates should:
Click here to apply online