Customer Care Officer - Lagos at Catilas Resources Limited

Catilas Resources Limited is an outsourcing and advisory services Company. Our focus is to help our clients leverage their core capabilities to optimize market opportunities.

We are recruiting to fill the position below:

Job Title: Customer Care Officer

Locations: Lagos
Job type: Full time

Description

• Assisting customers with processing transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions.
• Informing customers about bank products and services.
• Tracking, recording, reporting, and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete.
• Maintaining and balancing cash drawers and reconciling discrepancies.
• Packaging cash and rolling coins to be stored in drawers or the bank vault.
• Handling currency, transactions, and confidential information in a responsible manner.
• Using software to generate reports.
• Following all financial and security regulations and procedures.

Requirements

• Candidates should possess  OND or NCE in any field.
• Minimum of Lower credit.
• You must not be more than 26 years on your last birthday.
• Cash handling experience is an added advantage.
• Exceptional time management, communication, and customer service skills.
• High level of accountability, efficiency, and accuracy.
• Excellent knowledge of MS Office (especially Excel and Word)
• Integrity
• Strong communication and people skills

Application Closing Date
Not Specified.