Reservation & Ticketing Executive at a Travel Agency

We are travel agent in Lagos, Nigeria, with a reputation for excellent service. All of our Team have many years of experience in the travel and tourism industry and are here to help you with all your travel needs. We expertly handle local and international travel services, including airline reservations, special and customized tours from simple to unique destinations for business or pleasure trips andhotel accommodations.

We are recruiting to fill the position below:

Job Title: Reservation & Ticketing Executive

Location: Ikeja, Lagos
Employment Type: Full-time

Job Description

• Make professional and accurate travel arrangements for our clients including air and ground transportation reservations.
• Converse with customers to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required.
• Compute cost of travel and accommodations, using carrier tariff books, and hotel rate books, or quote package tour’s costs.
• Manage accounts assigned and ensure that all pending request are closed.
• Contribute to revenue growth and profit margin of the organization.
• Build and maintain cordial relationships with all clients; meet and strive to exceed quality and productivity goal.
• Follow company procedures, account guidelines and customer service standards in the areas of: making travel arrangements, building Passenger Name Records (PNR’s) and profiles.
• Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by the company
• Maintain awareness and adherence to our client’s procedures, programs and policy guidelines
• Provide industry updates as well as airline promotions to clients.

Job Requirements

• Candidates should possess a Bachelor's Degree, HND qualification with 2 - 5 years experience.
• Good Basic Education Minimum.
• Age: 23-31 years
• Must have at least 2-5 years working experience in a Travel Agency or Airline in similar capacity
• Computer literate
• Ability to use Amadeus and Travelport.
• Experience on Fares and Ticketing.
• Must be adaptable, problem solver and possess the ability to effectively communicate to both clients and new customers.
• Good knowledge and usage of Microsoft Office and Excel.
• Have the ability to work under pressure.
• Good written and oral communication skills.

Salary
Attractive.

Application Closing Date
23rd June, 2021.

Method of Application
Interested and qualified candidates should send their Application Letter and CV to: [email protected] clearly indicating the Job Title as the subject of your mail.