Hotel Manager at a Leading Hospitality Company - AnneMarthas Global Services Limited

AnneMarthas Global Services Limited - Our client, a leading hospitality company located in Port Harcourt, Rivers State, seeks to employ the services of:

Job Title: Hotel Manager

Location: Port Harcourt, Rivers
Employment Type: Full-time

Job Summary

• Our hotel manager oversees our hotel operations, manages and directs the daily operations and activities at the hotel and its staff.
• Duties will include designing and monitoring budgets, marketing , coordinating and administering hotel services including the front office (reception, concierge, reservations), food and beverage operations and housekeeping.
• While taking a strategic overview and planning ahead to maximize profits, he/she must also pay attention to the details, setting the example for staff to deliver a standard of service and presentation that meets guests’ needs and expectations. Business and people management are equally important elements.

Responsibilities

• Planning and organizing accommodation, catering and other hotel services.
• Promoting and marketing the business.
• Managing budgets and financial plans as well as controlling expenditure.
• Maintaining statistical and financial records, setting and achieving sales and profit targets; analyzing sales figures and devising marketing and revenue management strategies.
• Training and monitoring employees.
• Planning work schedules for individuals and teams.
• Meeting and greeting customers.
• Dealing with customer complaints and comments.
• Addressing problems and troubleshooting; ensuring events and conferences run smoothly.
• Supervising maintenance, supplies, renovations and furnishings.
• Ensuring security is effective.
• Carrying out inspections of property and services.

Requirements
Candidates must:

• Have a good Degree.(Qualification in Hotel Management is a plus)
• Have extensive hotel management experience and 3-5 years relevant cognate experience in a similar role .
• Have an impressive corporate personality with strong management skills and a keen eye for details.
• Have a clear understanding of all hotel management best practices and relevant laws and guidelines.
• Have working knowledge of MS Office.
• Display excellent customer service skills as well as a business mindset.
• Demonstrable aptitude in decision-making and problem-solving.
• Be reliable with an ability to multi-task and work well under pressure.
• Display outstanding leadership skills and a great attention to detail.
• Be able to use hotel management software.
• Display strong leadership qualities.
• Prior experience in Hotel, Restaurant and Bar Management is an added advantage.

Application Closing Date
9th July, 2021.

Method of Application
Interested and qualified candidates should send their email Application (Cover Letter and CV as one document in PDF Format) to: [email protected] using the Job Title as the subject of the email.