Standard IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa's financial system for 150 years, and now spans 16 countries across the African continent.
Group Finance is a corporate function that serves the overall Standard Bank group across a variety of accounting disciplines – internal and external reporting, budgeting and planning, tax, technical accounting and investor relations. It also runs the bank’s capital management and regulatory reporting teams and the financial shared services processing centre. Group Finance has its own, dedicated SAP technical support and development team and a new financial systems and process improvement programme team known as Refine.
Stanbic IBTC Bank is recruiting to fill the vacant position of:
Job Title: Banking Consultant (SIPML)
Job ID: 12670
Location: Lagos, Nigeria
Position Description
A Banking Consultant supports a Relationship Manager in managing and owning relationships with clients which leads to establishing an intimate knowledge of their needs. A BC is required to provide proactive, value adding support services to the unit, increasing efficiency and cutting transaction process times. Being a BC is largely a support role and hence it is crucial that all client mandates, transactions and queries are dealt with promptly and efficiently.
It is important that BCs liaise with other banking units to process and handle client transactions to ensure that the most appropriate financial solutions for the clients are proffered.
Essential Functions/Key Responsibilities
- Knowledge and understanding of the back office sales and service support processes and procedures to facilitate quick turnaround times for clients.
- Motivate and prepare financial loan applications for credit, taking into account the risk implications of client businesses, as per credit requirements.
- Ensure that all account opening documentation is in place for all accounts and that KYC (Know Your Client) requirements are strictly adhered to.
- Maintain strong interdepartmental relationships with relevant units and follow up on transaction processing to ensure customer instructions are attended to promptly and efficiently.
- Provide a responsive service to clients in the portfolio to ensure that queries, problems and transactional banking requests are attended to quickly and efficiently even in the absence of the relationship manager.
- Processing of unit reports, ensuring the proper filing and documentation of client data and the efficient dispatch of client correspondence.
- Ensuring that all documentation is prepared accurately, on time and signed off in compliance with policy, legislative and or credit requirements.
- Managing work volumes, dealing diplomatically with challenging clients and relationships with other departments.
- Resolving service related problems with branches and customer service centres on behalf of clients.
- Ensure that maturities are monitored and advices and cheques are sent out on time.
Required Skills and Qualifications
Knowledge/Experience/Personal Competencies
- A 1st degree is essential and a 2nd degree or a professional qualification in a related area will provide a sound foundation upon which job experience can be built.
- A banking consultant should ideally have 2 -3 years of retail banking experience in an operations or customer care role.
Required Competencies
Personal competencies
- Professional Demeanour (language, written, dress, attitude etc)
- Confident disposition
- Excellent communication and interpersonal skills
- Reliability
- Integrity & Honesty
- Excellent written, verbal, presentation skills.
- Strong organizational and time management skills.
- Good numerical ability
- Ability to work independently with limited direct supervision
- Result driven
- Problem solving skills
- Ability to work under pressure
Application Closing Date
22dn July, 2014
Method of Application
Interested and qualified candidates should
Click here to apply online