3Line commenced business in 2007 with the primary aim of using technology to make financial services easily available to the financially excluded. We believe this is a basic human right, and 3Line is our platform for achieving this purpose. We focus on four key areas: Electronic Banking, Issuer Processing, Agency Banking and Identity Management, all driven by our Card Scheme.
We are recruiting to fill the position below:
Job Title: Tech Support Officer
Location: Lagos
Employment Type: Full-time
Job Description
- Engage Switches/ 3rd Party Service Providers on service
- Real-time transaction monitoring.
- Resolve and escalate transaction failure issues.
- Monitor wallet balance with service providers.
- Monitor institution Wallet Balances.
- Analyze Transaction Trends Per Week.
- Engaging Switches on Issues as the need arises.
- Responding to Call-Out in a timely manner.
Job Requirement and Skill
- Minimum of the first-degree certification from a reputable institution.
- Minimum 2-3 years of working experience.
- Advance knowledge of Financial Transaction flows end to end.
- Hand-on experience dealing with switches/3rd party service providers.
- Ability to write basic and complex SQL scripts.
- Experience with handling Spreadsheet Data (Excel).
- Understanding of Terminal Management System.
- Ability to review and interpret logs.
- Advance knowledge in using and setting up real-time monitoring tools.
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the "Job Title" as the subject of the email.
https://www.hotnigerianjobs.com/hotjobs/353363/tech-support-officer-at-3line-card-management-limi.html