Customer Service Representative at Newedge Finance Limited

Posted on Tue 06th Jul, 2021 - www.hotnigerianjobs.com --- (2 comments)

Newedge Finance Limited is a Fintech organazation. It renders financial services majorly in form of Nano Loans to the public. some of our products are: Palmcredit, Newcredit, Easybuy, e.t.c.

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Location: Ikeja, Lagos
Employment Type: Contract

Responsibilities

  • Open and maintain accounts by recording account information
  • Resolve product or service problems by clarifying the customer’s complaint
  • Determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, following up to ensure resolution
  • Updating account information
  • Receiving calls and attending to customers complaints and also proffering adequate solution
  • Informs clients by explaining procedures, answering questions, providing information
  • Updates job knowledge by studying new product descriptions, participating in educational opportunities.

Requirements

  • Interested candidates should possess a Bachelor's Degree / HND qualification
  • 1 year work experience.

Salary

  • N40,000 - N60,000 monthly.

Application Closing Date
14th July, 2021.

How to Apply
Interested and qualified candidates should send their Resumes to: [email protected] using the job title as the subject of the mail.