Collection Officer at OTP Internet Technology (9Credit)

OTP Internet Technology (9Credit) is a Fin-tech company that provides quick access to loans via an online process.

We are recruiting to fill the position below:

Job Title: Collection Officer

Location: Ikeja, Lagos
Employment Type: Full-time

Job Description

• We need a candidate who can help us achieve our company’s financial goals. The ideal candidate for this position must be willing to work as part of a dynamic team.

Responsibilities

• Monitor accounts to identify overdue payments
• Make calls to customers about their loan repayments
• Advise customers on their various payment options and inform them of further actions that may be taken to collect overdue debts
• Negotiate payment plans and schedules
• Conduct collections process on each customer that includes, phone calls, emails and text messages
• Develop collection methods that brings in revenue and ensure full repayment of loans
• Process payments and refunds
• Keeping accurate records and reports on collection activities.

Job Specification

• Minimum of B.Sc / HND / OND qualification.
• Minimum of 1 year of experience in similar role.
• Tech-savvy with working knowledge of Microsoft packages
• Goal oriented so as to meet daily targets
• Excellent communication skill (written and oral)
• Patience, ability to manage stress and negotiation skill.
• Open to working on Saturdays
• Customer service training/experience.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job title as the subject of the mail.