Chief Security Officer (CSO) at JohnWood Hotel by Bolton

JohnWood Hotel (by Bolton) is a new five-star luxury hotel situated in the heart of Abuja, Nigeria. At JohnWood, we are on a mission to create remarkable experiences for our guests by offering first-class hospitality services blended with elegance.

We strive to offer the highest standard of service and provide our staff with an engaging environment that inspires creativity and freedom to deliver services beyond the expectations of our guests and at the same attain job satisfaction.

We seek extraordinary team players and staffers who are hungry to build exceptional careers in the hospitality industry to fill the position below:

Job Title: Chief Security Officer (CSO)

Location: Abuja (FCT)
Employment Type: Full-time

Job Summary

• A Chief Security Officer will be responsible for directing and overseeing the implementation of all safety and security measures for providing a safe environment for guests and team members.
• In addition, he/she will ensure compliance to all security procedures in line with our standards.

Major Responsibilities

• Direct and coordinate the activities of all security personnel.
• Ensure that all security staff provides services that are above and beyond for customer satisfaction and retention.
• Ensure the safety and security of guests, staff, visitors and contractors at all times.
• Liaise with all department heads to ensure hotel employees are adhering to established security procedures.
• Record and notify all risks, deviations from hotels' safety standards and any untoward incidents. Oversee first aid program for guests and employees.
• Oversee the claims process and protect company assets.
• Watch for suspicious persons entering, exiting or loitering around the hotel public or guest areas.
• Follow up on all unusual activities in and around the property that would impair the well-being of guests and employees.
• Ensure compliance with all security standards and preventative measures.
• Conduct investigations and compile reports in a timely manner for any theft, loss, accidents or any aspect that risks the safety of the hotel.
• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
• Develops and maintains a monthly checklist for all CCTV equipment, alarmed doors, and panic/duress alarms to ensure that they are fully functional.
• Conduct regular mock fire evacuation drills as per the hotel's emergencies standards.
• Develop and advise key personnel of emergency procedures
• To conduct any other reasonable duty as directed by the management.

Minimum Qualifications

• Bachelor's Degree or its equivalent in a related discipline.
• Minimum Experience: 5 years in a similar role in the hospitality industry.
• Backgrounds in military service will be an added advantage.

Job Specification:

• Integrity and Loyalty
• Energetic
• Oral and written communication
• Excellence driven and Results-oriented
• People Management Skills
• High Level of Intelligence
• Computer literate
• Display positive energy and enthusiasm
• Good listening skill
• Must be efficient and organised
• In-depth knowledge of security networking.
• Discreet,strong-willedand confidential.

Application Closing Date
28th August, 2021.