Willers Solutions Limited - Our client, a reputable firm, is recruiting to fill the position below:
Job Title: Head, Enterprise Application
Location: Lagos
Summary
- Oversees applications support and implementation, product demonstration, concept presentation, Proof of Concept activities, project management, service delivery to internal and external customers, customer engagement either to understand peculiar needs/challenges or to ensure that gaps in existing implementations are understood
- Evaluating the market for new business opportunities.
- Sales, implementation and support of Enterprise solutions and products.
- Implement defined marketing strategies to achieve targeted sales.
- Develop and implement penetration strategies and approaches for launching new solutions and/or entering new markets with an ultimate aim of meeting sales targets
- Enterprise Application management and strategy implementation
- Developing and mentoring other team members in the Enterprise units.
Duties and Responsibilities
- Identifying market for company's products
- Develop a go to market strategy for new solutions and implement it
- Drive the support and sales of Enterprise solutions to our clients
- Provide High Level project cost Estimation (HLE) and quotes.
- Technical requirements gathering and assessment
- Coordinates project planning, preparation, and implementation of solutions to clients
- Provide technical support to project team members involved in the development or upgrade of systems.
- Optimize application availability and maintenance within project timelines; analyse application and system performance and ensures that end-users are provided with necessary support.
- Identify, track and mitigate project risks and issues, coordinate response escalation, track and analyze incidents
- Leads directly or indirectly project management activities and deliverables for the projects within the Enterprise unit.
- Work with business and stakeholders to agree the approach for project implementation
- Actively involved in the development, and delivery of IT strategy
- Provide documentation for RFP’s and general project proposals.
- Support and develop a pipeline of the technical expertise that will be required to meet long-term business goals.
- Supports the delivery of complex and transformational multi-year upgrade programs/projects.
- Manage project timelines and communicate status to all stakeholders, internal and external.
- Conduct proof of concepts, trainings and User Acceptance Testing’s.
- Deliver training sessions and educate customers on application functionalities, uses cases and workflows.
- Collaborate with application vendors on optimal service delivery and ensure maintenance of Service Level Agreements between service provider, clients and the Company.
- Keeps abreast of new technology to ensure system upgrades or new software integration meets functional requirements, system compliance, and interface specifications.
- Maps requirements to existing solutions and identifies gaps; provides management with necessary feedback and recommends solutions to address critical gaps.
Requirements
- B.Sc in Computing, Mathematics, Engineering and any Science related courses.
- Master’s Degree would be an added advantage.
- Minimum of eight (8) years’ experience in a project management / implementation and client facing role
- Knowledge of Database administration and database scripting; SQL.
- Strong system administration skill.
- Strong software programming skill.
- Advance MS Excel Skill.
- Knowledge of DNS, TCP/IP and other networking concepts and Operating Systems.
- Proficiency with installation, configuring and troubleshooting software issues.
- Strong written, verbal communication and presentation skills.
- Possess good customer service skills, attention to detail and ability to multi-task.
- Excellent technical, analytical, interpersonal and organization skills.
- Enterprise Application Support Experience is a MUST.
Application Closing Date
15th September, 2021.
Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.
Note: Only qualified candidates will be contacted.
https://www.hotnigerianjobs.com/hotjobs/369978/head-enterprise-application-at-willers-solutions-l.html