HRbreakoutRoom, a human resource recruiting and consulting firm, is recruiting suitably qualified candidates to fill the position below:
Job Title: Client Account Manager
Location: Ikeja, Lagos
Employment Type: Full-time
Industry: Logistics
Job Description
- We are searching for communicative candidates who are proactive and passionate about company products and the clients they serve.
- Account managers will act as a point of contact for their clients. They will build long-lasting, mutually beneficial relationships with their contacts, always striving to find the products which best fit the individual needs of the client.
- They also aid internal departments by collecting information, such as sales leads or testimonials, assisting in the processing and analysis of client data and complaints, and identifying industry trends.
- To succeed in this position, candidates should have exceptional communication, computer, and problem-solving skills. You should be resourceful, analytical, adaptable, and organized with the ability to build rapport with clients.
Responsibilities
- Communicating with clients to understand their needs and explain product value.
- Building relationships with clients based on trust and respect.
- Collaborating with internal departments to facilitate client need fulfillment.
- Collecting and analyzing data to learn more about consumer behavior.
- Keeping accurate records pertaining to inventory and account notes.
- Maintaining updated knowledge of company products and services.
- Resolving complaints and preventing additional issues by improving processes.
- Identifying industry trends.
- Acting as a client advocate with a focus on improving the buyer experience.
Requirements
- Bachelor’s Degree in Sales, Communications, or related field.
- 2 - 4 years proven experience as a client account manager in a Logistics / Warehouse company.
- Exceptional verbal and written communication skills.
- Ability to collect, track, and analyze large amounts of data.
- Adaptability and strong problem-solving skills.
- Excellent active listening skills.
- Ability to build rapport and collaborate with others within the company and externally.
- Understanding of consumer behaviors and industry trends.
- Extensive, accurate product knowledge.
Salary
N100,000 - N200,000 Monthly.
Application Closing Date
28th September, 2021.
How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.
https://www.hotnigerianjobs.com/hotjobs/371196/client-account-manager-at-hrbreakoutroom.html