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GE Corporate is recruiting to fill the position of:
Job Title: Customer Fulfillment Coordinator 6
Job Number: 1989404
Location: Nigeria
Role Summary/Purpose
- The role of Order-To-Remittance Coordinator is required to interface with various functions (Sourcing, Quality, Engineering, Inventory, Operations etc) to fulfil customer orders and improve OTR processes to drive improved OTD (On-Time-Delivery), Margin and Cash.
- In this role, execution of subsea repairs and spare parts requirements will be followed on day-to-day basis and resolve issues through immediate action or short-term planning
Essential Responsibilities:
- Responsible for daily coordination of fulfillment issues related to Customer Service Agreements.
- Lead PO/Contract review with cross functional team for assigned PMS (Product Management System).
- Review delivery commitment for the week /month for identified delivery versus actual and OTD versus contract date.
- High customer interaction, produce regular reports on spares and services status and present internally
- (management) and externally (customers).
- Track open orders. Identify and proactively remedy OTD, Margin and Cash risks.
- Provide weekly repairs and spare parts reports - OTD, spend, Work-in-progress, performances etc
- Transactional work activities include operations support, contract/risk analysis, profitability analysis, delivery and
- invoicing confirmation, scope verification.
- Ensure customer expectations are met and deliver customer satisfaction
- Ensure shop planning documents are provided to customers where required
- Manage an effective document control system ensuring material relating to the customer is properly registered,
- circulated, controlled and easily accessible to the OTR team.
- Participate where appropriate in commercial risk reviews (R0/R1/R2/RRC
- Identify and report any quality or compliance concerns and take immediate corrective action as required.
- Drive continuous improvement on all related processes, work instructions, and procedures to ensure ongoing
- standardization and simplification of the Quality Management System related to facility operation.
- Aware of and comply with the GE Quality Manual, Quality Management System, Quality Management Policy, Quality
- Goals, and applicable laws and regulations as they apply to this job type/position.
Qualifications/Requirements
- Bachelor's degree from an accredited university or college (or a high school diploma/GED).
- At least 2 years of Fulfilment and Operations exposure in an Oil and gas company.
- At least 4 years post degree work experience in a formal work environment.
Additional Eligibility Qualifications
Desired Characteristics:
- Good Interpersonal skills
- Ability to work with one or more teams, across functions and regions
- Excellent IT skills
- High attention to detail
- Ability to multitask effectively
- Speed and accuracy in reporting
- Good organization and administration skills
- Good written and communication skills
- Being flexible and pro-active
Application Closing Date
Not Stated.
How to Apply
Interested and qualified candidates should:
Click here to apply online