Telesale Agent at Alerzo Limited - 2 Openings

Posted on Wed 13th Oct, 2021 - www.hotnigerianjobs.com --- (0 comments)

Alerzo Limited Nigeria, a reputable technology and services platform that transforms how informal retail stores operate, is looking for a suitable candidate to facilitate their warehouse operations in the position below:

Job Title: Telesale Agent

Locations: Ekiti and (Akure) Ondo
Employment Type: Full-time

Key Responsibilities

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • He/She must always be responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support

Job Requirements and Qualifications

  • BSc / HND with 0-1 Year of experience         
  • Good exposure to B2B Sales.
  • Excellent communication and negotiation skills
  • Excellent knowledge of MS-Excel, Outlook, Powerpoint, and other day-to-day reporting tools.
  • llent knowledge of MS-Excel, Outlook, Powerpoint, and other day-to-day reporting tools.

Remunerations

  • Attractive
  • HMO and other statutory benefits.

Application Closing Date
27th October, 2021.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title and State (e.g Telesales Agent Ondo) as the subject of the mail.