Recovery Officers at a Financial Company - Datom Consulting Limited (Rivers)

Posted on Fri 15th Oct, 2021 - --- (0 comments)

Datom Consulting Limited - Our client in the Financial Sector, is currently recruiting suitable candidates for its establishment in the position below:

Job Title: Recovery Officer

Location: Port Harcourt, Rivers
Employment Type: Full-time

Job Description / Responsibilities

  • The role would require you as the Recovery Officer to be responsible for collecting bad debt including written-off loans and loans overdue and other acceptable common practices aligned with legal framework requirement.
  • Effective and consistent formulation and execution of Collections and Recovery strategies for improving performance, delivering the best result based on individual account circumstances while maintaining customer relationship.
  • Proactive and ongoing monitoring and management of loan portfolio to minimize bad debt provisions/losses.
  • Providing collections and Recovery expertise and knowledge for annual, quarterly and monthly forecasts.
  • Meeting with delinquent customers (if needed) and making appropriate decisions to prevent cases from further deterioration.
  • Demonstrating the ability to take on role specific requirements as outlined by management.
  • Ensuring that reminders are sent to overdue customers before due date by coordinating working with the credit team.
  • Monitoring and controlling all overdue cases and ensuring that these are followed up for release / renewal / auction as the case may be and co-coordinating action within the Legal provisioning.
  • Ensuring that all legal notices, Auction notices are timely issued to borrowers by co-ordaining with team.
  • Liaison with legal team of both the products for all recovery related matters (Legal notices, replies, auction etc.)
  • Identify and assess a recovery likelihood of loan write off clients, rating Low, Medium, or High.
  • Coordinate with account officers to identify loan write off clients and classify them into four different categories according to combination of their willingness to pay and capacity to pay.
  • Work closely with the Head of Credit, to identify root cause of loan delinquency, operational weaknesses and recommend changes to improve the quality of the portfolio.


  • Candidates should possess a Bachelor's Degree / HND qualification with 1 - 2 years work experience.

Application Closing Date
20th October, 2021.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title and Location as the subject of the email.

Note: Only candidates that meets the requirement above are expected to apply with the position as the subject of the mail and candidates residing in the location mentioned above will be given preference.