Customer Service Officer at Efficacy Construction Company

Posted on Mon 18th Oct, 2021 - www.hotnigerianjobs.com --- (0 comments)

Efficacy Construction Company is a Nigerian-based Building Construction, Civil Engineering and Project Management Company that specializes in all Building Construction, Civil Engineering and Project Management Works.

We are recruiting to fill the position below:

Job Title: Customer Service Officer

Location: Victoria Island, Lagos
Employment Type: Full-time

Job Description

  • Provide excellent customer service delivery to clients.
  • Responsible for maintaining sanitation and orderliness of the company reception area at all times.
  • Deal with all enquiries in a professional and courteous manner, in person and on the telephone.
  • Receive In-coming mails/correspondence, registration of such documents and re-directing it to the appropriate staff.
  • Maintain staff attendance register.
  • Fulfill all reasonable requests from guests to ensure their comfort, satisfaction and safety.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Conduct basic security checks throughout the day and report concerns...
  • Report any maintenance issues when and where necessary.

Qualifications

  • Interested candidates should possess a relevant B.Sc Degree with 1- 3 years relevant work experience.

Application Closing Date
26th October, 2021.

Method of Application
Interested and qualified candidates (females preferably) should send their CV to: [email protected] using the Job Title as subject of the email.