Customer Service Executive at Ivy Scholars

Ivy Scholars is an HR Consulting and Training firm in Nigeria. We help you grow and sustain your business through crafting the right strategy, hiring and developing the right people, and achieving the right results. Our services include people, process, and project outsourcing, corporate training and development, recruitment and assessment, market research and entry, management consulting and background checks services."

We are recruiting to fill the position below:

Job Title: Customer Service Executive

Location: Lekki Phase One, Lagos
Employment Type: Full-time

Responsibilities

• Overseeing and assessing staff activities, and providing them with regular performance-related feedback.
• Strategizing and monitoring the daily activities of floor operations.
• Managing cashier coverage and customer flow to ensure proficient customer service.
• Investigating and solving customer service complaints.
• Assisting with the development and implementation of service policies, and explaining these to staff and customers.
• Maintaining documentation of sales activities.
• Performing additional duties where needed.

Requirements

• Candidates should possess a Bachelor's Degree
• 2 - 4 years of work experience.

Salary

• N80,000 - N90,000 Monthly.

Application Closing Date
11th November, 2021.

How to Apply
Interested and qualified candidates should send their Applications to: [email protected] using the Job Title as the subject of the email.