Recovery Agent at Outcess Solutions Nigeria Limited

Outcess is an integrated customer engagement and business process outsourcing company. We deliver innovative digital solutions that empower and optimize the performance of people, teams and organizations.

At Outcess, we believe that digital technologies are driving a paradigm shift in how we live, work and play. This shift makes it possible and imperative for businesses to radically reshape how they interact and transact with customers and partners, seamlessly connecting and enhancing all aspects of their operations.

We are recruiting to fill the position below:

Job Title: Recovery Agent

Location: Mainland (Opebi Ikeja) - Lagos
Job Type: Full Time

Job Description

• Build customer interest in the service and product offered by the company.
• Educate customer on new and existing products on the network.
• Effective and professional Brand cross selling of company products & services.
• Deliver world class customer service by cross selling with vibrancy and personal confidence.
• Provide accurate product information and serve as a knowledgeable resource for customer.
• Manage daily customer requests and enquiries during contact, ensuring issues are appropriately, accurately and promptly escalated for further escalation for resolution.
• Follow through on commitments made to customers in the course of selling.

Qualifications

• Interested candidates should possess an OND qualification with 0-3 years work experience
• Candidate must reside within and around Opebi Ikeja Agege, Ogba, Ojodu Berger, Ikeja, Maryland, Iyana Ipaja, Ketu, Alapere, Obanikoro, Fadeyi, Stadium, Yaba, Mushin, Obalende, Mile 12, Ojota, Bariga, Oworonshoki, Iyana-Oworo  or Oregun.
• Applicant must not be more that 34years
• Good Communication skill
• Computer Literate
• Fluent in English Language.

Salary Range

• N30,000 fixed - N15,000 tied to Recovery.
• Other benefits. (Health care benefits).

Application Closing Date
31st December, 2021.