Michael Stevens Consulting is a Management consulting company, whose focus has been on rendering the following services: Training, Recruitment of Personnel, Outsourcing of Personnel and rendering Financial and Management consulting services to the Manufacturing, Oil & Gas, Telecommunications, engineering services, Hospitality Industry, Public Sector, etc.
We are recruiting to fill the position below:
Job Title: Team Member, Swift Messaging & Money Transfer Suites
Location: Lagos
Employment Type: Full-time
Overview
- Ensure prompt resolution of incidents and delivery of service requests relating to general applications (both financial & non-financial) across the enterprise; Implementation of various projects and applications support under General Applications suite of products.
Job Duties & Responsibilities
- Resolve all incidents and deliver all service requests relating to General Applications.
- Carry-out root cause analysis of all issues and incidents.
- Develop and implement remediation plan for all issues and incidents.
- Testing and setup of new processes in line with business requirements.
- Provide end users support for all general applications.
- Ensure 24/7 uptime of Core systems (SWIFT, RapidFlow, MoneyGram, Western Union etc.)
- Modify existing software to correct errors, allow it to adapt to new hardware or third-party applications, or to improve its performance
- Generate monthly incidence report based on user request/issues.
- Store, retrieve, and manipulate data for analysis of system capabilities and requirements.
Requirements
- Interested candidates should possess a minimum of Bachelor's Degree in relevant fields with at least 2 years relevant work experience.
Knowledge:
- Application systems / Channels environment e.g. Finacle, Lotus etc.
- Knowledge of database management system environment.
- Knowledge of Network environment.
- Knowledge of Infrastructure and Platforms.
- Knowledge of Unix Operating systems
- Knowledge of Oracle, SQL and Mango database
- Knowledge of java, jsp and JavaScript for customization
- Knowledge of Windows operating system.
Skills:
- System Analysis and Design
- Business Analysis.
- End-user support.
- IT Security Management
- Business Continuity / Disaster Recovery Planning
- Technical Report Writing Skills
- Project Management
- Service Management Processes (Service Management Principles, Change Management, Configuration Management, Release Management, Problem / Incidence Management, Help Desk/Client Support)
- Computer Programming Languages
- Skill in User Acceptance
- Testing Quality Assurance.
Application Closing Date
7th November, 2021.
Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.
https://www.hotnigerianjobs.com/hotjobs/383379/team-member-swift-messaging-money-transfer-suites.html