Retail TAC Personnel at ipNX Nigeria Limited

ipNX Nigeria Limited is one of Nigeria’s fastest growing Information and Communications Technology companies. In our business, we connect everything - people, information, and services. We are specialized in network connectivity, and delivery of internet, telephony, television as well as cloud-based software application services to corporate and residential customers.

We are recruiting to fill the position below:

Job Title: Retail TAC Personnel

Location: Lagos
Department: Engineering
Status: Outsourced role

Academic Qualification

• B.Eng in Computer Engineering, BEng Electrical Electronics or any IT related degree. (2.2 / Upper Credit Minimum)
• CCNA (Cisco Certified Network Associate); CCNP (Cisco Certified Network Professional)
• M.Sc involving Engineering, Sciences, Mathematics or similar fields
• Industry Certifications in AWS, CISSP, CCDP, CCNP, and CCIE

 Functional Skills:

• Customer centric and stakeholders management
• Good LAN / WAN network design and implementation skills.
• Analytical skills
• Good interpersonal skills.
• Design and analytical troubleshooting of LAN, WAN network and Internet-data architecture with good knowledge of routing protocols (EIGRP, OSPF, RIP etc)
• Good knowledge of installation and configuration of core network devices and its relevant integration to the network (LAN, MAN & WAN)
• Ability to use network monitoring/optimization devices (software/hardware) to proffer solutions to.
• Ability to confidently communicate.
• Extensive technical knowledge deploying and managing network and infrastructure environment.  
• Knowledge of network hardware configuration and management, including routers, firewalls, switches etc.
• Quick-witted with new emerging technologies, methodologies and solutions in the cloud / IT technology space.
• Pre-Sales & Post-Sales Management
• Project management skills.

Work Experience:

• 3 years of experience with Fiber to the Home (FTTH) infrastructure, and experience in construction on new outside and inside plant (OSP/ISP) fiber infrastructure.
• Experience presenting technical concepts to a general audience.
• Basic experience with basic configurations of enterprise or carrier-grade networking equipment such as routers, switches, firewalls, encoders,
• optics, and Dense Wavelength Division Multiplexing(DWDM)
• Experience in technical consulting and customer handling.
• Proven experience in data analytics, statistical methods and models.
• Knowledge of Nigerian and
• global Information Technology Industry especially Telecommunications.

Other Requirements:

• Customer Focus.
• Tech-savvy.
• Action orientation.
• Drive results.
• Cultivate Innovation.
• Ability to optimize work processes.
• Resilience.
• Self-Development.
• Quick-witted.
• Ensures Accountability.
• Develops Talent.
• Drives Engagement.
• Drives Vision & Purpose.

Work Schedule:

• 8:00 AM- 9:00 PM

Application Closing Date
30th November, 2021.