Shopper's Assistant at SME Growth Hub - 20 Openings

SME Growth Hub - Our client, a retail establishment, is recruiting to fill the position below:

Job Title: Shopper's Asisstant

Location: Lekki, Lagos
Employment Type: Full-time
Slot: 20

Job Description

• The Shopper's Assistant will process purchase orders, prepare deliveries, assist with customer queries and offer advice & guidance on products.
• To be successful in this role, you should demonstrate excellent communication skills and strive to exceed customer expectations.
• You should also be resourceful, energetic, and pay attention to detail.
• Outstanding Shoppers Assistants add value to the buying experience and are able to resolve any issues to the customer's satisfaction.

Key Responsibilities

• Helping customers make the best possible purchases by providing advice, guidance, and excellent customer service
• Supporting customers with placing orders and making payments via the phone, online, or in-person
• Responding promptly and effectively to customers' complaints and requests
• Advising customers on suitable substitutes for dated, discontinued, or unavailable products
• Reporting customer issues, supply shortages, and inferior products to Management immediately.

Qualifications & Experience

• Minimum of Secondary School Leaving Certificate
• Previous retail experience would be advantageous
• Basic PC knowledge to take and process orders is an absolute must
• Strong written and verbal communication skills
• Basic math and computer skills
• Ability to lift and carry items, tolerate noise, stand, walk, and sit for extended periods
• Ability to work independently and as part of a team
• Willingness to work irregular hours, including nights, weekends, and during busy shopping periods.

Salary
N70,000 - N80,000 Monthly.

Application Closing Date
12th November, 2021.