Cummins Inc. - A global power leader, is a corporation of complementary business units that design, manufacture, distribute and service diesel and natural gas engines and related technologies, including fuel systems, controls, air handling, filtration, emission solutions and electrical power generation systems. Headquartered in Columbus, Indiana, (USA) Cummins currently employs approximately 48,000 people worldwide and serves customers in approximately 190 countries and territories through a network of approximately 600 company-owned and independent distributor locations and approximately 6,800 dealer locations. Cummins earned $1.48 billion on sales of $17.3 billion in 2013.
Cummins West Africa Limited is expanding its operations in Nigeria and it urgently requires competent, brilliant and results orientated persons for the position below:
Job Title: Service Supervisor
Ref: 09/006
Location: Nationwide
Responsibilities
- Ability to motivate and manage a team and work with a sense of urgency in providing excellent service to our clients and customers.
- Effective coordination/supervision of all Service Personnel and teams, to ensure all Service and Customer requirements are met
- Regular (daily, weekly & monthly) reviews of team performance with Engineers and Technicians ,to ensure performance targets are being net
- In conjunction with the Quickserve Champion lead the implantation and ongoing performance improvement of the Quickserve Process within Mining operations and our customers
- Accurate and timely completion of Service Documentation, meeting Minimum Claims Documentation Requirements (MCDR).
- Provides Technical Support to all relevant staff, customers and dealers as required in conjunction with Field Controller
- Work to ensure team objectives are met and look for ways to further streamline policies, procedures, and ultimately increase the level of quality and customer service produced by the group.
Requirements
- OND/HND/B.Sc in Mechanical/Electrical Electronics Engineering.
- Management qualifications or experience essential.
Experience/Skills:
- Minimum of 5 years service experience.
- Excellent verbal communication, listening, feedback, delegation, fostering teamwork and multi-tasking skills
- Experience of Cummins engines or generators is essential.
- Proven Man-management skills.
- Ability to work under pressure and meet tight deadlines.
Application Closing Date
18th September, 2014.
How to Apply
Interested and qualified candidates should send their comprehensive curriculum vitae to:
[email protected]
Note: Only shortlisted candidates will be contacted.