Khenpro Global Services is a Human Capital organization seeking to engage suitable and qualified hands, on behalf of its client in the Confectionery and Hospitality industry, to fill the position below:
Job Title: Customer Service Officer
Locations: Abule-egba, Amuwo Odofin, Gbagada, Yaba, Alagomeji & Ajao Estate, Lagos
Employment Type: Full-time
Job Description
- Preparing the Customer Service Guidelines.
- Solving all product or service related issues of the customers.
- Keeping a proper record of the customers.
- Maintaining and updating the information of the customers regularly.
- Providing the best possible solution to the queries of the customers.
Requirements
- HND / Bachelor's Degree with 1 - 3 years work experience
- Proven customer support experience or experience as a Client Service Representative
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt / respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively.
- Previous experience working in a confectionery company is an added advantage.
Salary
N45,000 - N80,000 Monthly.
Application Closing Date
30th November, 2021.
How to Apply
Interested and qualified candidates should send their Applications to: [email protected] using the Job Title and preferred Location as the subject of the mail.
https://www.hotnigerianjobs.com/hotjobs/385737/customer-service-officer-at-a-confectionery-and-ho.html