Cummins Inc. - A global power leader, is a corporation of complementary business units that design, manufacture, distribute and service diesel and natural gas engines and related technologies, including fuel systems, controls, air handling, filtration, emission solutions and electrical power generation systems. Headquartered in Columbus, Indiana, (USA) Cummins currently employs approximately 48,000 people worldwide and serves customers in approximately 190 countries and territories through a network of approximately 600 company-owned and independent distributor locations and approximately 6,800 dealer locations. Cummins earned $1.48 billion on sales of $17.3 billion in 2013.
Cummins West Africa Limited is expanding its operations in Nigeria and it urgently requires competent, brilliant and results orientated persons for the position below:
Job Title: Regional Manager
Ref: 09/011
Locations: South South & South East
Responsibilities
- Responsible for all functions and financial metrics for the group of branches or shop fronts.
- Develops the Annual Operating Plan with input from Business Development and location Managers; manages the business to the Annual Operating Plan; monitors all appropriate business metrics including Branch balanced scorecards. profit and loss metrics, and asset metrics.
- Manages market analysis for span of responsibilities.
- Ensures business growth by managing annual marketing and sales plan; develops and maintains business relationships with customers, and develops new business partners and alliances for the business segment or small geography.
- Develops a deep understanding of Cummins' business in the region, globally, and across all business units.
- Manages customer satisfaction for the Branches as measured by Net Promoter Score and Lens of the Customer programs; encourages a culture of customer service; recruits, develops, motivates, and retains high quality customer service employees.
- Manages compliance with health, safety, and environmental standards and compliance; oversees health, safety, and environmental audits.
- Manages, develops, and motivates employees; completes, agrees to and monitors work plans and Individual Development Plans for location Managers
Requirements
- College, university, or equivalent degree in required Business Administration, Engineering, or related subject required.
- Experience gained in a customer facing environment essential.
Experience/Skills:
- Significant relevant experience required, including managerial and budgetary experience.
- Excellent customer relationship management.
- Communication - Written and Verbal - Is able to effectively and clearly communicate in both written and verbal means.
- Delegates effectively and regularly with solid support and follow through.
- Uses defined processes to manage execution.
- Excellent verbal communication, listening, feedback, delegation, fostering teamwork and multi-tasking skills.
- Ability to work under pressure and meet tight deadlines.
Application Closing Date
18th September, 2014.
How to Apply
Interested and qualified candidates should send their comprehensive curriculum vitae to:
[email protected]
Note: Only shortlisted candidates will be contacted.