IT Support Officer at Willers Solutions Limited

Willers Solutions Limited is a fast paced business management solutions firm with an array of value offerings to Corporate organisations. We work in all major sectors of the economy engaging highly trained and sector-experienced Consultants. Willers Solutions Limited is an indigenous firm with cutting edge value proposition geared towards value maximisation.

We are recruiting to fill the position below:

Job Title: IT Support Officer

Location: Iganmu, Lagos

Job Description

• We are looking for technically skilled candidates with excellent interpersonal skills for the technical support position.
• Technical support officers troubleshoot technical issues, provide timely customer feedback, and support the roll-out of new applications, among other duties.

Responsibilities

• Identifying hardware and software solutions.
• Troubleshooting technical issues.
• Diagnosing and repairing faults.
• Resolving network issues.
• Installing and configuring hardware and software.
• Speaking to customers to quickly get to the root of their problem.
• Providing timely and accurate customer feedback.
• Talking customers through a series of actions to resolve a problem.
• Replacing or repairing the necessary parts.
• Supporting the roll-out of new applications.
• Testing and evaluating new technologies.
• Conducting electrical safety checks on equipment.

Requirements

• Degree in Computer Science or Information Technology.
• Must have at least 5 years work experience.
• Certification in Microsoft, Linux, or Cisco is advantageous.
• Prior experience in tech support, desktop support, or a similar role.
• Proficiency in Windows / Linux / Mac OS.
• Experience with remote desktop applications and help desk software.
• Attention to detail and good problem-solving skills.
• Excellent interpersonal skills.
• Good written and verbal communication.

Annual Salary
N1,800,000 / Year.

Application Closing Date
30th November, 2021

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.