Tempkers Limited is a Human Resource Company with a Focus to Help CEOs and Executives, Build a Profitable Business by Recruiting and retaining valuable staff.
We are recruiting to fill the position below:
Job Title: Customer Service Personnel / Operations Executive
Location: Lagos
Duties
- Convert potential customers by recommending goods or services and demonstrating how they benefit the customer personally
- Respond to customer inquiries about available products and services
- Establish new customer accounts, recording account information on written forms or digitally
- Listen to customer concerns and complaints with the goal of identifying the causes of the problem
- Inventory management and stock taking.
- Refer advanced cases to management for resolution, providing background information as necessary
- Maintain and regularly update financial account information using computer software programs
- Anticipate customer needs, following up with previous customers to offer reorders or additional service
- Building brand awareness and increasing brand value and profitability.
- Increasing product sales and market share.
- Collaborating with different teams such as marketing, creative, legal, etc.
- Ensuring that messaging and marketing activities are aligned with brand and company values.
Qualifications
- Graduate Degree in Management, Social Sciences or Operations
- Minimum of Two years of related work experience.
Application Closing Date
30th November, 2021.
Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.
https://www.hotnigerianjobs.com/hotjobs/386881/customer-service-personnel-operations-executive-at.html