Etisalat's vision is a world where people's reach is not limited by matter or distance; a world where people will effortlessly stay in touch with family and friends; a world where businesses of all sizes can reach new markets without the limitations of distance and travel.
Etisalat Nigeria is recruiting to fill the below position of:
Job Title: Specialist, Wholesale and Carrier Business Settlement and Collection
Location: Lagos, NG
Job Summary
Coordinate and manage the telarix billing system, SLAs and contract agreements on traffic exchange with existing and potential partners. Manage wholesale partners, invoicing, payment and collection.
Principal Functions
- Monitor and ensure prompt and accurate update of billing rates on Telarix - iXTools interconnect platform.
- Update the price list received from each carrier and ensure routing changes are made based on Direct and Least Cost Routing.
- Analyse event detail records (EDRS) and resolve any dispute that may arise on all presented invoices using Audit Command Language (ACL)
- Liaise with finance and wholesale and carrier relation to ensure partner invoices are paid as at when due.
- Set up new interconnect partners on Telarix platform and ensure strict compliance with billing and invoicing clauses as provided in the contracts.
- Prepare weekly partner statement of accounts, update subsidiary books in the Carrier business folder with invoices and other source data for referencing in any recurring issue or dispute settlement.
- Treat all EDRS sitting in Telarix - iXConnect error bucket and ensure they are completely resolved before processing interconnect invoices.
- Generate all partner invoices on the Telarix - iXTools, receive interconnect partner invoices and ensure wholesale clients and interconnect partners are billed accurately and promptly
- Extract and analyse daily, weekly and monthly interconnect traffic data and generate EDRS reports for interconnect partners based on request.
- Liaise with prospective interconnect partners to resolve all interconnect issues
- Coordinate and review partner draft agreements with Legal and other stakeholders
- Provide routing instruction via the interconnect platform to network operations team.
- Identify and escalate billing system's inadequacies and offering solutions.
- Negotiate bilateral agreements with potential international carrier/operator
- Reconcile monthly partners' statement of account
- Provide least cost routing (LCR) reports for international destinations.
- Interpret interconnect traffic pattern and escalate unusual traffic trends
- Perform other duties as assign by the Manager, Carrier Relations.
Educational Requirements
First degree or equivalent in a relevant discipline.
Experience, Skills & Competencies
- Three (3) to Five (5) years work experience, with at least Two (2) years in a wholesale and carrier relations function.
- Good knowledge of Microsoft Office - Excel, Word and PowerPoint.
- Good understanding of Event Detail Records (EDRS).
- Knowledge of billing platforms
- Must be familiar with Accounting terms - SOA, Payment Schedule, Netting and Set Off.
- Ability to understand and analyse data
- Must understand and possess knowledge of Audit Command Language (ACL).
- Attention to details.
- Good written and oral communication skills
- Interpersonal and relationship management skill.
- Ability to work under pressure and multitask
- A team player
Application Closing Date
Not Stated
How to Apply
Interested candidates should
Click here to apply