OTP Internet Technology is a Fintech company that provides quick loans to customers vis an online process. The company's major product is 9credit. 9credit is a quick loan app that is available on google play store for use by customers.
We are recruiting to fill the position below:
Job Title: Collection Officer
Location: Oregun, Lagos
Employment Type: Full-time
Job Description
- A Fin-tech company that provides quick access to loans via an online process is currently recruiting for the role of Collection Officer who can help us achieve our company’s financial goals. The ideal candidate for this position must be willing to work as part of a dynamic team.
Job Description
- Monitor accounts to identify overdue payments
- Make calls to customers about their loan repayments
- Advise customers on their various payment options and inform them of further actions that may be taken to collect overdue debts
- Negotiate payment plans and schedules
- Conduct collections process on each customer that includes, phone calls, emails and text messages
- Develop collection methods that brings in revenue and ensure full repayment of loans
- Process payments and refunds
- Keeping accurate records and reports on collection activities.
Job Specifications
- Minimum of B.Sc / HND / OND
- Minimum of 1 year of experience in a similar role
- Tech-savvy with working knowledge of Microsoft packages
- Goal-oriented so as to meet daily targets
- Excellent communication skills (written and oral)
- Patience, ability to manage stress and negotiation skill.
- Open to working on Saturdays
- Customer service training/experience.
Application Closing Date
9th December, 2021.
Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.
https://www.hotnigerianjobs.com/hotjobs/387693/collection-officer-at-otp-internet-technology-9cre.html