Call Centre Representative at a Financial Services Company - Tribest Corporate Support Limited

Tribest Corporate Support Limited - Our client, a Financial institution, is recruiting to fill the position below:

Job Title: Call Center Representative

Location: Victoria Island, Lagos
Employment Type: Full-time

Job Responsibilities

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Providing feedback on the efficiency of the customer service process
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Ensure customer satisfaction and provide professional customer support.

Requirements

• OND / N.C.E / B.Sc in any field
• Must not be more than 27 years old
• Good knowledge of MS Office especially Excel and Word
• Exceptional time management, communication, and customer service skills.
• High level of accountability, efficiency, and accuracy.
• Strong communication and interpersonal skills.

Salary
N70,000 - N79,000 Monthly + HMO + Pension.

Application Closing Date
31st December, 2021.

How to Apply
Interested and qualified candidates should:
Click here to apply online