Solutions Architect at SB Telecoms & Devices Limited

SB Telecoms & Devices Limited is an integrated ICT firm based in Lagos, Nigeria. Inspired by a strong desire to help organizations of all types and sizes actualize their corporate objectives, our innovative and customer-centric solutions are geared towards optimizing business performance, operational efficiency, and productivity.

We are recruiting to fill the position below:

Job Title: Solutions Architect

Location: Island, Lagos
Employment Type: Full-time

Job Summary

• The ideal candidate would be responsible for diagnosing and troubleshooting software and hardware problems, installation of CCTV, fire alarm, and intruder alarm installation.

Responsibilities

• Prepare Project Implementation Plan (PIP) for all projects and submit to Line Manager for review as assigned
• Carry out installations at client's site or where necessary as may be assigned by Line manager/HOD
• Diagnose, troubleshoot and carry out technical support while providing procedural documentation of the resolution steps.
• Support with testing of new devices and send a report to the Line manager
• Interact with clients/customers to provide assistance to the resolution of the issue
• Follow up with clients/customers to ensure their IT systems are fully functional after troubleshooting
• Carry out support function for Office network/internet
• Document and send reports on projects and technical tasks as assigned
• Support the Senior Solution Architect on projects execution
• Research and identify solutions to hardware and software issues and document findings
• Participate in Lynda training and other technical training as assigned by Line manager/HOD and provide a progress report
• Assist with the testing and evaluation of new technology or product line as well as support its rollout
• Prepare accurate daily and weekly reports of tasks carried out
• Other duties may be assigned by the Line manager/HOD

Requirements

• OND / HND / B.Eng
• 2-3 years experience
• Proficient in technical ability in CCTV, intruder and fire alarm installation and configuration
• Access control installation
• Proficient in handling training
• Excellent time management and organizational skills
• Attention to details
• Resourcefulness and troubleshooting aptitude
• Excellent critical thinking skills
• Ability to exercise good judgment and solve problems quickly and effectively
• Good communication & interpersonal skills A history of leading and supporting successful projects.

Application Closing Date
Not Specified.