Sanstell (Nigeria) Limited is a company offering services covering the planning, design,engineering, construction, operation and maintenance of buildings and infrastructure and industry projects. Operating sustainability, we adhere to the highest standards for quality and safety.
We are recruiting to fill the position below:
Job Title: Customer Service Representative
Location: Surulere, Lagos
Employment Type: Full-time
Responsibilities
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Requirements
- Interested candidates should possess a B.Sc Degree with 2 - 3 years relevant work experience.
Salary
N55,000 - N60,000 Monthly.
Application Closing Date
19th December, 2021.
How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.
https://www.hotnigerianjobs.com/hotjobs/390444/customer-service-representative-at-santell-nigeria.html