Raadaa Partners International Limited - We are a Tech driven company that provides a wide range of tech services to our clients.
We are recruiting to fill the position below:
Job Title: Customer Care Service Representative
Location: Abuja (FCT)
Employment Type: Full-time
Key Responsibilities
Your key resiponsibilities will be to:
- Managelargeamounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service teamsales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Requirements
- Candidates should possess a Bachelor's Degree qualification with 1 year work experience.
Application Closing Date
9th December, 2021.
How to Apply
Interested and qualified candidates should kindly send their CV to: [email protected] using the Job Title as the subject of the email.
https://www.hotnigerianjobs.com/hotjobs/390965/customer-care-service-representatives-at-raadaa-pa.html