Customer Care Service Representatives at Raadaa Partners International Limited

Posted on Thu 02nd Dec, 2021 - www.hotnigerianjobs.com --- (0 comments)

Raadaa Partners International Limited - We are a Tech driven company that provides a wide range of tech services to our clients.

We are recruiting to fill the position below:

Job Title: Customer Care Service Representative

Location: Abuja (FCT)
Employment Type: Full-time

Key Responsibilities
Your key resiponsibilities will be to:

  • Managelargeamounts of incoming phone calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service teamsales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Requirements

  • Candidates should possess a Bachelor's Degree qualification with 1 year work experience.

Application Closing Date
9th December, 2021.

How to Apply
Interested and qualified candidates should kindly send their CV to: [email protected] using the Job Title as the subject of the email.