Khenpro Global Service is a Human Capacity Development organization that is currently recruiting on behalf of her client, a Confectionery and Hospitality Organization.
We are recruiting to fill the position below:
Job Title: Customer Service Officer
Locations: Victoria Island, Lekki, Satellite Town- Ojo, Yaba, Surulere, Abulegba, Ajao Estate and Gbagada - Lagos
Employment Type: Full-time
Job Description
- Preparing the Customer Service Guidelines.
- Solving all product or service related issues of the customers.
- Keeping a proper record of the customers.
- Maintaining and updating the information of the customers regularly.
- Providing the best possible solution to the queries of the customers.
Requirements
- HND / Bachelor's Degree with 1 - 3 years work experience
- Proven customer support experience or experience as a Client Service Representative
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt / respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively.
- Previous experience working in a confectionery company is an added advantage.
Salary
N60,000 - N80,000 monthly.
Application Closing Date
30th December, 2021.
Sorry, this listing is no longer open.
https://www.hotnigerianjobs.com/hotjobs/391105/customer-service-officer-at-khenpro-global-service.html