Alan & Grant - Our work is focused on creating innovative HR and Organizational Development Solutions aimed at Performance Improvement & Business Growth. We currently serve clients across various sectors of the Economy from locations in Jos, Port Harcourt and Lagos.
We are recruiting to fill the position below:
Job Title: Head, Information Technology
Locations: Lagos
Job Type: Full-time
Industry: Technology
Job Summary
- The Head of information technology will be responsible for leading the company’s information technology strategy, practices, project execution, and operations.
- He will also focus on developing in-house skillsets and managing key vendor relationships.
Responsibilities
- Drive and implement the digital transformation agenda of the company.
- Develop, document, review and implement all IT systems, policies, procedures and processes.
- Ensuring 99.9% uptime and functionality of the Billing Server for an effective and easy payment by customer to increase the online payment and reduce manual payment and to enhance proper accounting recording.
- Create and review IT risk framework to capture all risks that can impact IT service deliver
- Ensuring the optimal functionality of the mail server for effective communication between S2S and S2C.
- Ensuring smooth running and 100% uptime and functionality of radius server, for customers satisfaction and business reputation.
- Ensuring the security of data, network access and backup systems.
- Ensuring 100% functionality and effectiveness of all operational Apps for better performance and result-oriented processes.
- Ensuring 100% functionality and effectiveness of the SIP solutions on the network for both customers and staff for smooth communication within the cloud.
- Ensuring the effective running of ERP solution to capture all the various departments' functionality and smooth running of its processes.
- Ensure effective running of all the hardware in the company.
- Leading the Information Technology department effectively and efficiently for results.
- Working with the IT Steering Committee on developing IT strategy and annual operational plan, ensuring synergy with organisational strategy and direction.
- Leading the formulation, development, and implementation of the company’s IT policies and procedures in accordance with the IT strategy, organisational direction, and best practices.
- Keep abreast of technology trends and discern which offer solid, appropriate, cost-effective IT solutions to the company.
- Research hardware and software options as new needs arise, making business informed recommendations on purchases to the appropriate person(s)
- ​Remain abreast of developments in computer hardware and software, and information technology to ensure appropriate application of IT within the company
- Develop and manage the multi-year IT budget, ensuring expenditure does not exceed agreed levels.
- Lead the negotiation and delivery of Service Level Agreements with external service providers and ensure that SLAs are achieved to a high standard, taking corrective action in line with agreed.
Requirements
- Interested candidates should possess relevant qualifications.
- At least 5 years of work experience.
Application Closing Date
Not Specified.
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