Dragnet Solutions Limited - Our client, a supply chain logistics service provider, is recruiting to fill the position below:
Job Title: Operations Manager
Location: Apapa, Lagos
Job Summary
- A qualified Operations Manager who would contribute to the organization’s success by supervising and coordinating the activities of shipping and delivery with emphasis on accuracy, timeliness and service.
- The Operations Manager will also be responsible for maintaining communications with carriers, suppliers, custom brokers and others involved in the shipping and delivery of merchandise.
Key Responsibilities
- Coordinate all requirements (within Shipping and delivery) of Customer Service Department to meet customer requirements
- Review shipping notices, bills of lading, invoices, orders, and other records to determine priorities, work assignments, and shipping methods required to meet shipping and delivery schedules
- Oversee outgoing shipment activities to ensure accuracy, completeness and condition of shipments
- Establish and maintain communication with custom brokers, carriers, and others involved in the shipping and delivery of merchandise
- Direct and review the work plan for assigned staff and send a monthly KPI report and other correspondence to the Human Resource Department
- Implement appropriate safety guidelines and investigate injuries or unsafe conditions
- Obtain prompt correspondence from field officers to keep track of job operations
- Ensure all new field officers undergo a training programme for a clear understanding of processes and procedures involved in their various units
- Liaise with field officers to ensure processes are effective and adhered to
- Communicate effectively with shipping companies, supervisors, customs brokers, sales executives and customers
- Ensure that all concerned parties work together to guarantee that shipments are packed, sent and delivered in a timely manner
- Contact various shipping companies to get shipping quotes and decide on the best carrier based on cost, availability and reliability.
Minimum Qualifications and Experience
- Bachelor's Degree in Supply Chain Management, Industrial Engineering or other related fields
- 5 cognate years’ experience in the Logistics Industry with 3 years in a supervisory level.
Core Skills:
- Ability to effectively negotiate with carriers, suppliers, custom brokers, and customers
- Ability to effectively negotiate with carriers, suppliers, custom brokers, and customers
- Ability to motivate and manage various individuals to work together to achieve the same goal
- Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions or approaches to problems
- Ability to identify complex problems and review related information to develop and evaluate options and implement a solution
- Ability to create and implement and evaluate new ideas
- Ability to work under pressure and meet deadlines
Distinguishing Capabilities:
- Effectively manage subordinates and foster team spirit and collaboration
Personality Profile:
- An organized and proactive individual who is keen on details, quality and efficiency.
Application Closing Date
20th December, 2021.
https://www.hotnigerianjobs.com/hotjobs/391650/operations-manager-at-a-supply-chain-logistics-ser.html