Brit Property Nigeria Limited RC1404978 is a property development company incorporated in Nigeria by Companies and Allied Matters Act 1990 and that the Company is limited by Shares. Our primary business interests are land, infrastructure/property development, land survey, property marketing, and estate agency.
We are recruiting to fill the position below:
Job Title: Customer Service Manager
Location: Ajah, Lagos
Employment Type: Full-time
Job Responsibilities
- Supervising the daily operations of the customer service department
- Creating a reliable customer loyalty program
- Setting customer service goals for team members and helping them reach those goals
- Interacting with customers and handling customer queries and complaints in a timely manner
- Maintaining relationships with profitable customers
- Making weekly and monthly reports and surveys
- Staying current on the latest industry trends and techniques.
Requirements
- Required to have a Bachelor’s Degree in any related field.
- 5 - 7 years relevant work experience.
- Leadership skills
- Written and verbal communication skills
- Problem-solving skills
- Negotiation skills
- Patience, compassion and empathy
- A passion for customer satisfaction
- Time management skills
- Readiness to learn.
Application Closing Date
31st December, 2021.
Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.
Note: Proximity to Ajah environs is an added advantage.
https://www.hotnigerianjobs.com/hotjobs/393100/customer-service-manager-at-brit-properties-nigeri.html