Customer Service Officer / Reservationist at VIP Express Tourism Limited

VIP Express Tourism Limited is a top international travel and tourism company offering its members high quality vacation accommodation services. VIP Express Tourism Limited focuses specifically on quality family vacations as we value the strong bond of families. By offering these quality vacation accommodation services VIP Express Tourism Limited is contributing to strengthen these bonds between families, reduce stress from the everyday riggers of life and improve longevity. Our services are designed to appeal to every generation from children to grandparents, offering a mix of rest and adventure to the whole family.

We are recruiting to fill the position below:

Job Title: Sales Associate / Sewing Machinist

Location: Lagos

Job Description

• Keeping in touch with all clients in order to service their queries, questions and needs
• Responding promptly to clients’ emails and correspondences with 24hours
• Politely and professionally attend to calls
• Booking clients for formal host training sessions
• Following up on all client’s complaints passed on by any department in the organisation.
• Meeting with clients at VIP Express Tourism offices in order to discuss any client’s complaints, queries and possible solutions to the before mentioned
• Any other task that may be assigned to you.

Qualifications

• B.Sc / HND 
• Work experience in a similar role will be an added advantage.

Core Skills:

• Great interpersonal & communication skills
• Excellent negotiation and persuasive skill.
• Exceptional customer service delivery.

Other Skills:

• In order to be successful in this role you must be agile, compelling, enthusiastic, and have a top-notch communication skill.

Compensation / Remuneration
NGN60,000 - NGN80,000 monthly.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should forward their CV to: [email protected] using the position applied for as the subject of the mail.

Note: Application will not be considered if the position title is not used as the subject of the mail.