Chips, Bits & Bytes Limited is a company registered in Nigeria to provide E-learning technology solution, power solution, system integration, networking and software development.
We are currently recruiting to fill the below position:
Job Title: Customer Service Officer
Location: Lagos
Main Job Tasks and Responsibilities
- General administrative and clerical support
- Receive and sort mail and deliveries
- Should be very much familiar with MS Office and Internet.
- Respond promptly to customer inquiries
- Obtain and evaluate all relevant information to handle product and service inquiries
- Organize workflow to meet customer timeframes
- Manage customers’ accounts
- Record details of inquiries, comments and complaints
- Prepare and distribute customer activity reports
- Follow up on customer interactions
Requirements
- B. Sc. or HND in relevant discipline
- Must be a FEMALE
- Knowledge of relevant computer applications
- Ability to type fast
- Numeric, oral and written language applications
- Interpersonal skills
- Listening skills
- Attention to detail and accuracy
- Customer service orientation
- Initiative
Application Closing Date:
25th September, 2014
Method of Application
Interested candidates should send applications and CV to:
[email protected]