At Outcess, we believe that digital technologies are driving a paradigm shift in how we live, work and play. This shift makes it possible and imperative for businesses to radically reshape how they interact and transact with customers and partners, seamlessly connecting and enhancing all aspects of their operations.
We are recruiting to fill the position below:
Job Title: Virtual Customer Service Representative
Locations: Lagos; Abeokuta, Ogun & Ibadan, Oyo (Remote)
Overview
- Are you a stay at home mum, retiree, Youth Corpers members, Part- time Students and any person with flair to resolve challenges and has good command of English. Outcess Solutions is recruiting Virtual Customer Service Agents to fill up immediate role.
Job Description
- Build customer interest in the service and product offered by the company.
- Educate customer on new and existing products on the network.
- Effective and professional Brand cross selling of company products & services.
- Deliver world class customer service by cross selling with vibrancy and personal confidence.
- Provide accurate product information and serve as a knowledgeable resource for customer.
- Manage daily customer requests and enquiries during contact, ensuring issues are appropriately, accurately and promptly escalated for further escalation for resolution.
Requirements
- OND / N.C.E qualification with 0 - 3 years relevant work experience.
- Must Have a Laptop in good working condition
- Must Have adequate Electricity supply
- Must be available for at least 4 - 5 hours daily
- Must be available for 2 weeks per time
- Must Reside in Lagos/ Abeokuta/ Ibadan
Skills Required:
- Excellent Communication Skill
- Computer Literate
- Fluent in English Language
Age:
Salary Range
N40,000 Monthly.
Application Closing Date
31st December, 2021.
https://www.hotnigerianjobs.com/hotjobs/394471/virtual-customer-service-representative-remote-at.html