The Space is a contemporary coworking center that is home to productivity, innovation, co-creation and the stars of today and tomorrow. Located in the heart of Victoria Island, we pride in our aesthetic ambience and top-notch functionality which allows for a seamless flow of your business activities.
We are recruiting to fill the position below:
Job Title: Community Manager
Location: Ikoyi, Lagos
Employment Type: Full-time
Job Description
- We are looking to hire a female community manager who will make customers feel welcome and at ease.
- As a community manager, you are responsible for managing, improving, and leveraging relationships within the coworking space.
- You will be in charge of all operational functions e.g. facility management - ensuring the working space is clean, inventory is updated, and vendors deliver without disruption.
- Member Management - develop a system to manage space, member invoices, and client issues. Marketing - Manage marketing campaigns and engagement through email and phone.
- Business Development and Sales - Conduct onsite tours, CRM, follow up with leads, and sign members up. Provide administrative support across the organization, and manage the entire community.
Responsibilities
- Understand & amplify the total customer experience
- Welcome members and guests on arrival
- Provide information and support as required by members and guests via email, telephone or in-person
- Create and implement processes
- Coordinate other support personnel, handle all vendor negotiations and update vendor logbooks
- Ensure all utility and governance-related bills are treated when due
- Ensure office supplies are always available and keep an accurate inventory of stock and reorders
- Keep updated records of office expenses and costs
- Arrange travel and logistics when necessary
- Ensure maintenance and repairs are carried out when due
- Update calendars and schedule meetings
- Perform other clerical duties such as filing, photocopying, printing and scanning
- Send out invoices and receipts when due
- Update client database frequently
- Manage social media pages as required
- Identify community initiatives that will keep the community engaged.
Requirements
- University Degree
- 2 years of experience
- Must be Female
- Must live within Lagos Island
- Must be process-oriented
- Experience with increasing responsibility in either a sales or customer service role
- Demonstrated project management skills
- Experience managing corporate social media campaigns
- Passion for the community
- Interest in working independently with only occasional interactions with the owners
- Fluent in English
Salary
N100,000 - N130,000 monthly.
Application Closing Date
23rd December, 2021.
How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.
https://www.hotnigerianjobs.com/hotjobs/394564/community-manager-at-the-space-management.html