VDT Communications - We operate one of the most advanced and reliable communication networks in the country with a broad product suite backed by trustworthy, dependable customer service.
We are recruiting to fill the position below:
Job Title: Team Lead, TeleSales
Location: Ikoyi, Lagos
Employment Type: Full-time
Job Responsibilites
The following activities will be carried out by the Telesales Manager (But its not limited to these):
- Meeting with sales managers to discuss telesales strategies.
- Preparing Budgets and Forecasting Sales
- Training junior telesales staff.
- Writing sales scripts and customer answer sheets.
- Implementing sales strategies.
- Managing the telesales team and assisting junior staff.
- Monitoring the performance of the sales team.
- Setting weekly and monthly sales targets.
- Maintaining customer relationships.
- Handling escalated customer complaints.
- Compiling and presenting sales reports.
Job Requirements
- Bachelor’s Degree in Marketing, Human Services or similar field.
- Previous experience working as a telesales manager.
- Experience in telesales preferred.
- Strong managerial and sales skills.
- Ability to multitask.
- Good verbal and written communication skills.
- Ability to work well under pressure.
- Ability to write and present reports.
- Strong organizational skills.
Application Closing Date
30th December, 2021.
Method of Application
Interested and qualified candidates should send their CV to: [email protected] using "Telesales Manager" as the subject of the email.
https://www.hotnigerianjobs.com/hotjobs/395321/team-lead-telesales-at-vdt-communications.html