Jiji.ng is the largest online marketplace in Nigeria which connects Real Buyers with Sellers. Jiji was launched in 2014 and currently serves over 200 Million users in 5 different countries.
We are recruiting to fill the position below:
Job Title: Ghanian Speaking Call Center Executive
Location: Ilupeju, Lagos
Employment Type: Full-time
About the Job
- We are currently expanding and we need a competent Ghanian Speaking Call Centre Executive.
- Your role is to help our customers and vendors have an easy and enjoyable experience with Jiji.ng services.
- We believe that professional and friendly communication with clients means a lot for building stable and trusting relationships. So, you will be the one who ensures that our clients remain satisfied and loyal.
Job Responsibilities
- Utilize the sales and customer experience processes and strategies used in our Call center to improve sales;
- Disciplined use of CRM system, forecasting and analyzing sales data;
- Selling the Jiji services to clients and surpassing daily call targets and meeting with set KPIs and KRAs in your job.
Profile
- Candidates should possess an OND qualification with 0-3 years experience
- Ability to speak the Ghanian language is a must-have
- Passionate about Telesales, customer service, and sales
- Excellent verbal and written communication skills
- Ability to prioritize and handle multiple tasks at any given time.
- Detail-oriented, excellent collaborator, and Team Player
- Aptitude in problem-solving
Benefits and Perks
- A steep learning curve in an innovative industry with plenty of responsibility
- HMO and Pensions, Free daily lunch & Access to employee loans
- Regular get-togethers, team building events, and TGIF
- Great work environment and fun-loving with co-workers.
Application Closing Date
31st January, 2022.
https://www.hotnigerianjobs.com/hotjobs/396606/ghana-speaking-call-center-at-jijing.html