Ascentech Services Limited - Our client, a leading Company in Manufacturing and Sales of crafted Bathroom and Sanitary wares (Bathtub, Jacuzie, Wash hand basin, Water closet etc), is recruiting suitable candidates to fill the position below:
Job Title: Customer Care Executive
Location: Victoria Island, Lagos
Employment Type: Full-time
Responsibilities
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
Requirements
- A Bachelor’s Degree in Administration or related field.
- 1-4 years' experience in a bathroom and sanitary ware industry.
- Excellent interpersonal and written and oral communication skills.
- Ability to lead a team.
- Knowledge of CRM systems.
- Computer skills.
- Knowledge of mediation and conflict resolution techniques is preferable.
Application Closing Date
15th January, 2022.
Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.
https://www.hotnigerianjobs.com/hotjobs/398974/customer-care-executives-showroom-at-ascentech-ser.html