Billing Support Engineer at a Multinational Company - Ascentech Services Limited

Ascentech Services Limited - Our client, a multinational Company, is currently recruiting suitable candidates to fill the position below:

Job Title: Billing Support Engineer

Location: Ikeja, Lagos
Employment Type: Full-time

Job Description

• Technical Expertise & Hands-on around on sound knowledge to do Unix/Shell Scripting and MySQL/ORACLE query writing
• Working experience on Rating, Billing, Invoicing, 4G LTE, broadband services, FTH, WTTH
• Provide end to end L2/L3 support for billing application modules (Billing Platform for 4G LTE platform and VoLTE)
• Support changes carried out by interface applications like CRM, Provisioning, PCRF, OCS, and reporting
• Provide support to the Customer Operations team, Internal Users, and Revenue Assurance
• Analysis of Events/Renewals/ Service/System in error, provide work around solutions
• Overall knowledge of the E2Eapplication, systems & solution for their application suite
• Technical specialist for resolving all complex & critical application issues/challenges
• Accountable for meeting & improving SLA & KPIS for their application suite)
• Responsible for driving down the incidents, problems, trouble tickets, service request trends, configurations, automatisation, Small development, backend fixes.

Requirements

• Candidates should possess a Bachelor's Degree / Master's Degree / HND qualification
• 4 - 6 Years of experience in Telecom Billing Key

Functional Area:

• IT Software Application Programming, Operations & Maintenance
• Skills: Unix/Shell Scripting/SQL/My SQL/ORACLE.

Application Closing Date
18th January, 2022.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.